top of page

A Guide to Business Texting Etiquette

There is an increment in the use of texting currently and business are now using it to reach their clients. It has become more popular to text your colleagues, employer, employees, and friends in the business set up. However, in a business setting texting is supposed to be more formal unlike texting your friends and family where abbreviations and emojis are included. There is the need for business texting etiquette while using it in a business so as not to annoy your contacts. This article will help you on the various great business texting etiquette for your business.

 

The first rule in business etiquette is to avoid abbreviations. This is since the use of abbreviations has major problems such as being casual, some people not understanding the abbreviations and communication barrier for international business. Make sure that you write the words in full in a business conversation. This way people will understand your message as well as give a reply in the same manner. The other thing to do is to avoid emotions when using business texting. Emotions are not a formal way of communicating in a business and use of them may lead to people taking you less serious thus disregarding your business and its operation. It is best that you stick to plain words when messaging in a business. Go to https://www.textbetter.com/news/employee-communication-landline-texting-business for more details. 

 

You should also watch your message tone.  Ensure that you have a good tone in your messages by taking time to write your messages this way not offending the receiver of the message. Avoid writing your message in caps as many take it to be shouting which may scare away your clients as it is annoying. There is likewise the need to check on your language. Check your grammar, spelling, and punctuation to avoid misspelling words and poor punctuation that can give a wrong impression of your business. Thusly proofreading your messages before sending is a noteworthy thing in business. Always make sure that your business communication is error free.

 

In business texting, it is required that you sign your messages before sending them. This is because not all people may be knowing you since you are not sure if they have your contact details. Failure to do so may lead to your messages being ignored and not getting any response hence adding your name at the end of the text message would be of significance. Following the above rules will enhance your business communication through texting to be effective and productive. To get started, click here. 

Go to https://www.huffingtonpost.com/william-morrow/5-reasons-sms-marketing-i_b_12273948.html for the top reasons why sms marketing is important. 
 

 

bottom of page